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Thread: Help SURF2X

  1. #31
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    Hmmm... well, the foam is the same as life jackets, and buoys, so it does not absorb water, or fill up.

    Can you squeeze water out of it?

  2. #32

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    yes, like a sponge

  3. #33
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    Did it just start this, or was it from a while ago?

  4. #34

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    It was little by little but I did not know until the temperature of my aquarium went up and I did not know because until I saw that it was very submerged the surf2x

    when I took it out to take photos, a lot of water drained and when I put it in, it floated well for a while but it sank again

  5. #35

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    sorry for using translator

  6. #36
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    Do you ever put in freshwater for cleaning?

  7. #37

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    only the first months of installation, when there was no algal growth in the SURF2X, I washed it with fresh water to remove the slim, then only use the fingers to remove the algae.
    when I put the LEDs starts to sink

  8. #38
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    Ok I cannot find your Amazon order; maybe it was purchased used from somebody else. If you find the order and email it to me, I can send you a free foam to replace it. If you cannot find the Amazon order, we can sell you a new foam; just email me for the price.

    For now, you can put some foam from a foam box at each end, to lift it up, if you want to. But you do not need to, because it will still grow like our DROP models do... under water.

  9. #39

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    I bought it new, with an intermediary in Mexico who made the purchase with you, I already asked for the purchase ticket and as soon as I sent it to me, I sent it to you

  10. #40

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    Good morning, I found the purchase order, to which email did I send it? Thank you

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